Refund policy
Refund Policy – HypekicksClub
At HypeKicksClub, we want you to feel 100% confident with your purchase. That’s why we offer a 30-day open return policy on all products.
1. 30-Day Open Return Policy
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You have the right to return your item within 30 days from the date of delivery.
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You must contact us before returning the item via email or our contact form.
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Items can only be tried on indoors – they must not be worn or damaged.
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Returns must include the original packaging and be in original condition.
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The customer is responsible for return shipping costs.
2. Refunds
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Once we receive and inspect your returned item, we will process your refund within 5–10 business days.
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Refunds will be issued to the original payment method used at checkout.
3. Exceptions (Non-Refundable Items)
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Items that have been used or show signs of wear.
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Items returned without original packaging.
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Limited edition or custom-made products.
(If a product is non-refundable, this will be clearly stated on the product page.)
4. Contact Us
Need help or want to initiate a return?
Email us at hypekicksweden@gmail.com – we're happy to assist you!